Privacy

What Glimmer collects, why, and how long we keep it.

Updated 15 October 2026.

Who runs Glimmer?

Glimmer is run by LUNARWERX LLC, a Missouri company in the USA. We call it LunarWerx here. LunarWerx decides how Glimmer handles your data. In the law's words, we are the data controller. Our address is 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2443.

The server that asked you to scan is called your community here. It decides what to do about your case. It is in charge of its own choices and its own records.

A question about your data? Ask on the Glimmer Discord or email glimmer@lunarwerx.com. We answer there or by email.

What does the program read?

Your community's staff ask you to run it. It runs once, checks your PC in place, and closes.

  • It reads the files in your Downloads folder, the game's own files and the usual places cheats install to.
  • It reads Windows' own records of what has been run.
  • It reads drivers, services and the list of web names your PC looked up lately.
  • It reads the game's memory while the game runs.
  • It reads the commands typed in PowerShell on your Windows account.
  • It reads how Windows is set up: for example, if Secure Boot is on, or if the PC is a virtual one.
  • It reads Windows' log of the devices and drivers put on your PC, and when.
  • It reads your drives: what kind each one is, and when it was last wiped.
  • It reads which open windows are set to hide from screen recording, and if they sit over the game. It never reads a window's title and never takes a picture of it.

A scan takes a couple of minutes. All of this is read on your PC and then dropped. No file, record or memory is copied off your PC. What does leave is a short list of findings, in the next part. The program installs nothing and leaves nothing behind.

Why does it ask for more access?

Some of Windows' records can only be read with more access. When the check for your game needs them, the program says so. Then Windows asks you.

You can say no. The scan still runs. The report says what it could not check. Saying no is never counted as cheating.

What leaves your PC?

A list of findings. Never a file.

  • Each finding names what was found, the rule that found it and how serious it is.
  • It names where it was found: a file's path, a program's name or a web name.
  • The report says what was checked, what could not be, and if something tried to block the scan.
  • It carries a code for your copy of the program. That is how the server knows the report is real and was sent once.

A file's path can hold your Windows user name. So we treat each path as your personal data.

The report never holds a file, a picture of your screen, your keys typed, the game's memory or a copy of your drive. It has no place for one.

Who sees a case?

  • Your community's staff.
  • You, with the access key your staff gave you. You read the same case they do.
  • LunarWerx, since we run the server. We look at a case when we need to: to fix a fault, or to check a finding that may be wrong.

We do not sell your data. No one else gets your case, unless the law makes us hand it over.

Can you appeal?

Yes. Open your case with your key and appeal there. It is free.

Your appeal goes to your community's staff. They decide, not Glimmer. Glimmer bans no one.

If one of Glimmer's rules is found to be wrong, we pull it from every case it touched.

How long do we keep it?

  • On a paid plan, findings are kept 30 days and cases 12 months. The plan says so.
  • A finding under an open appeal is held. It is not cleared while the appeal is open.
  • When a finding is cleared, a small signed note stays with the case. It says the report was real and how the case came out. It holds no path and no file name.
  • We clear old findings and old cases ourselves, by hand. It is not on a timer yet. So something can stay past its date until we clear it.
  • A trial's cases stay readable for 30 days after the trial ends. After that they are kept, closed, until a plan opens them again. A one-day pass sets no end date. We delete these cases when someone asks.

Where is it kept?

  • The service runs on a server we rent from OVHcloud, in Warsaw, Poland.
  • A backup copy of the server's store is kept on LunarWerx's own computer. We keep the newest fourteen copies and delete older ones. So a deleted item can stay in a backup until its copy is replaced.
  • LunarWerx is in the USA. So your data is also handled from there.

Who else helps us?

  • OVHcloud rents us the server.
  • Stripe takes payments. A card is typed on Stripe's page, not ours. We never see the card number. We keep a note of what was bought and when.
  • Discord or Connections signs staff in. Connections is LunarWerx's own sign-in. We get the account's id, name and email from it.
  • YouTube shows a short clip, muted, when the pointer rests on a game on our home page. It comes from YouTube's no-cookie host. Nothing is asked of YouTube until then.
  • Connections also counts visits to this website. It sees which pages are read, the kind of device and browser, the country, and what was clicked. We use it to see what people read and to make the site better. It is LunarWerx's own analytics.

Apart from the items above, the site loads nothing from any other company. If we add anything, this page will say so.

What we keep for staff

  • The name, id and email from your sign-in.
  • Your community's plan, its seats and what was bought.
  • What staff did on each case, and the reason they gave.

Staff can save their community's cases as a file.

How do you get your data, or have it deleted?

  • To read your case: open it with your access key.
  • For a copy of all we hold about you: ask on the Glimmer Discord or by email to glimmer@lunarwerx.com. We gather it by hand and send it to you there or by email.
  • To have it deleted: ask on the Glimmer Discord or by email to glimmer@lunarwerx.com. We delete it by hand. If your case is open or under appeal, we wait until it closes. If we cannot delete something, we tell you what and why.
  • To fix a finding you think is wrong: appeal on your case.

We may ask you to show the request is yours, for example with your access key.

Your rights depend on where you live. You can also complain to the data protection office where you live.

If this page changes

The date at the top changes too.